Breakout Sessions

Convergence features 66 sessions across six tracks designed to help deliver strategic value to your organization’s workforce initiatives, no matter what role you play.

Session schedule now available

Take a look at our breakout sessions below and check back daily as we
continue to add more exciting content to our agenda.

Tuesday, June 4, 2019

Filter by Track, Role, or Interest (What are these?)

Tuesday

11:00 AM to 3:30 PM
(All day)

Working with the Generations

Speakers

Nuala Campany
UC San Diego

Description

The world and the way we work have both changed. The past 50 years spanning the time from the entry of the Silent Generation, (today in their 70s and 80s), were entering adulthood to the adulthood of today’s Millennial generation have seen major shifts in US society and culture which are increasingly affecting workplace behaviors and expectations. This has been a period in which, according to the Pew Research Center, Americans, especially Millennials, have become more detached from major institutions such as political parties, religion, the military and marriage. At the same time, the racial and ethnic make-up of the country has changed, college attainment has spiked and women have greatly increased their participation in the US workforce. Significantly, we will soon have five generations in the workplace at once as Gen Z, now in their early twenties arrive in increasing numbers in the workplace. In prior years, we have had three or four generations at a time with some, but not vast differences in work behavior.

Outcomes/Takeaways

  • Describe the characteristics of the 5 generational cohorts in the workplace today
  • Move beyond generational stereotypes to enhance awareness of the benefits of a diverse workplace, gain insights into subtle biases, beliefs and stereotypes that influence perceptions
  • Differentiate the behaviors of different generational cohorts in response to technology, social participation, communication, organizational hierarchy, and learning style
  • Apply knowledge of generational differences to develop strategies for success in a multi-generational workplace

Tuesday

11:00 AM to 11:45 AM

Case Study: RTI (Non-Profit/Healthcare) | Modernizing the Learning Experience for Engagement

Speakers

Amy Souder
Senior Program Manager, RTI

Description

In this session, we’ll discuss the transformation of RTI’s LMS from a simple portal for required training to a hub for all aspects of employee development and growth with a focus on the User Experience.

Outcomes/Takeaways

  • Gain an understanding of your Cornerstone portal from the user’s perspective to help find areas of improvement for engagement.
  • Learn best practices for utilizing some of the newer features.
  • Understand options for implementing Learning Home and Learning Search.
  • Making Cornerstone a hub for learning and development opportunities helps to improve utilization and engagement.

Unconscious Bias: How to Consciously Uncover the Unconsciousness

Speakers

Kimberly Cassady
Chief Talent Officer, Cornerstone
Mike Bollinger
VP, Thought Leadership & Advisory Services, Cornerstone

Description

Consider this: less than 15 percent of American men are over six feet tall, yet almost 60 percent of CEOs are over six feet tall. Judgments are unconscious, biased or otherwise. We are not consciously aware of making them and we are not aware of how they influence our decisions, feelings or behavior.

Unconscious bias in decisions have extended into our employment practices for years and, consequently, gender pay equity continues despite talent leaders’ best effort to adapt and address this issue. In this session, you’ll learn how to: accept that the brain uses these techniques and understand when it happens; recognize and address the types of bias in a conscious way; understand that the process is continuous within an organization and what to do about it.

Outcomes/Takeaways

  • Accept that the brain uses these techniques and understand when it happens. It is not necessarily about negative intent. Stereotyping, Affinity, Shifting Standard, Anchoring and Confirmatory.
  • Learn how to recognize and address the types of bias in a conscious way.
  • Understand that the process is continuous within an organization.
  • Use it to your advantage and address your potential labor shortage with a conscious approach.

Case Study: West Monroe (Business Services) Creating a Continuous Performance Culture

Speakers

Lori Browder
Product Manager, West Monroe

Description

In their quest to create a continuous improvement culture, West Monroe Partners continues to move from one-time, traditional annual appraisal process to a continuous performance management mindset.

Utilizing Cornerstone’s off cycle tasks and social feedback tools to increase frequent employee and manager check ins, ongoing feedback and increased recognition, West Monroe employees have increased their use of Social Feedback and uniquely uses Off Cycle tasks to increase employee and manager engagement.

Outcomes/Takeaways

  • Learn a unique application of off cycle tasks to drive coaching and management.
  • Gain ability to create on demand, employee-initiated appraisal forms to enable employees to own their own career.
  • Hear trial results of the use of off cycle tasks for upward feedback.

Case Study, RTI (Non-Profit/Healthcare) Owning it! Engaging Employees Through Learning

Speakers

Darlene Smith
Learning and Technologies Specialist, Kaleida Health

Description

Kaleida Health began a “Leading With CARE” program four years ago to improve patient satisfaction, improve employee and physician engagement, and enhance quality. In this session, Kaleida Health will detail how they were able to use Cornerstone to successfully roll out this three phase program.

Outcomes/Takeaways

Healthcare professionals will learn how to build a program in their organization to drive patient and employee satisfaction.

Demystifying Continuous Delivery to Understand the Impact and Benefits

Speakers

Michael Kurbashev
VP, Engineering, Cornerstone
Tammy Hahn
AVP, Product Management, Cornerstone

Description

At Cornerstone, we continually strive to find additional ways to deliver value for our clients. We recently announced we are moving to a continuous delivery model for our product development and delivery. We understand clients will want to understand what this new model means for them. In this session, we will detail the changes and benefits our customers will experience with this new model.

Outcomes/Takeaways

Understand how a shift to continuous delivery will affect your organization

The Future of Modern Recruiting: A Sneak Peak into the Evolution of Cornerstone Recruiting

Speakers

Rayna Roumie
Director, Product Management, Cornerstone

Description

Too many Talent Acquisition systems that don’t speak to each other? Slow, manual intensive actions causing delayed hiring timelines and loss of talent in the process? Is your goal to offer a superior end-to-end experience for all stakeholders in the hiring process but struggling to operationalize it?

Join us for a sneak peak at Cornerstone Recruiting’s roadmap. We’ll give show you how we are enabling a seamless and engaging end-end experience for all hiring stakeholders so you can bring in the best talent into your organization.

Outcomes/Takeaways

Know what’s coming in Cornerstone Recruiting, so you can prepare your organization to take advantage of exciting new functionality.

Partner Session: Bluewater: Recruit, Develop and Promote

Speakers

Chris Bond
CEO, Bluewater
Tim Carlsson
President, Bluewater

Description

Most organizations today are struggling to understand how to adapt to ever changing talent and skills requirements. This challenge is not going away. How can we become smarter and more efficient at Recruiting, Developing and Promoting our people to fill the gaps of today and tomorrow?

Join the Bluewater team as they guide you through how organizations today are beginning to use data, process and technology to identify organizational talent gaps and individual skill gaps, predict future requirements and encourage change within the process of hiring, development and growing a workforce.

Outcomes/Takeaways

  • Develop Points of View on Talent and Skill Gap Analysis
  • Discover how to simplify Manager responsibilities through data driven decision making
  • Learn how to establish the Ecosystem within your business to Recruit, Develop and Promote

Improving Candidate Reach with Mobile-Friendly Candidate Experience

Speakers

Victoria Rodriguez
Senior Training Consultant, Cornerstone
Anna Goldberg
Client Success Manager, Cornerstone

Description

Join this session and learn from a Cornerstone expert how you can create an improved and consistent experience across all devices for candidates with the Mobile-Friendly Candidate Experience.

Outcomes/Takeaways

Get a better understanding of how to roll-out a mobile plan in your organization.

Tuesday

12:45 PM to 1:30 PM

Case Study, Maui Jim (Retail) Cornerstone Learn Mobile App Saves the Day for Field Employees

Speakers

Ashley Cole
Training & Development Specialist, Maui Jim
Alysse Emken
LMS & Training Coordinator, Maui Jim

Description

Does your company have a team of remote employees? Are they engaged with your current training offerings? Come see how the Cornerstone Learn App saved the day for Maui Jim’s field employees and changed their perspective on training.

Experience best practices and helpful tips to get you started while maximizing this new training platform.

Outcomes/Takeaways

  • Learn the practical application and ease of use of the Cornerstone Learn App.
  • Take practices and helpful tips to get started with the Cornerstone Learn App back to your organization.
  • Understand how your organization can engage users across distributed locations.”

The "New" New HR, Telling the Value Story: Generating Impact and Outcomes for Your Next HR Initiative

Speakers

Shawn Flynn
Director, Analytics, ROI & Industry Solutions, Cornerstone

Description

30 years ago, 60% of the market capitalization of a company was tangible assets. That has changed today organizations increasingly rely on intangibles as the source of their competitive advantage. R&D, brands, customer relationships and their employees make the difference in high levels of performance. If people “are our most important asset”, why is the HR function typically considered a cost center or administrative overhead?

Learn how to not only change this perception so that executive leaders see development of HR efforts as central to their most important strategic asset, but to use fundamental techniques such as process improvement, maturity models, benchmarking and most importantly – the true measurable dollar impact to build a case for your next HR intervention. Understand methods and approaches by which you can create a compelling reason to make that next HR investment.

Outcomes/Takeaways

  • Understand the way the budget committee and your CFO view investment decisions.
  • Learn to speak in discrete terms about soft and hard costs .
  • Use techniques to develop impact to your business across many areas of functional domains.
  • Understand how to create an environment where an investment is not related to headcount reduction.
  • Build a strategy map to your business initiatives.

Case Study: Sodexo (Food and Beverage) Learning as a Lever to Enable Diversity & Inclusion

Speakers

Cassie Vasco
Sr. Director, Learning Technology – Learning and Performance, Sodexo
Megan Kessler
Sr. Manager, HR Systems – Learning and Performance, Sodexo
Crysta Dungee
Sr. Manager, Diversity & Inclusion Initiatives – Office of Diversity, Sodexo

Description

Sodexo has been recognized as a top company for diversity & inclusion for 10 consecutive years. Come hear about their journey to success and learn how learning was a driver. In this presentation, they will showcase their key diversity programs and the CSOD functionality that enables them.

Outcomes/Takeaways

  • Learn how a coworker-centric strategy can improve employee experience, motivation, and engagement across your organization.
  • Understand which tools are available to create a better employee experience.

Case Study, General Atomics (Manufacturing) Safe and Sound in Manufacturing and Technology

Speakers

Sandra Roman
Training Manager, General Atomics

Description

In this session, you will hear from a leading manufacturer on how they are able to use Cornerstone certifications to manage compliance, even for unscheduled trainings, which can be very common in this highly regulated industry. Come learn how you can take advantage of certifications, OJT materials and observation checklists, while maintaining compliance in your organization.

Outcomes/Takeaways

Learn how to include impromptu training in your compliance tracking.

The Future of Performance

Speakers

Tammy Hahn
AVP, Product Management, Cornerstone

Description

In order to boost employee and organizational performance, organizations must begin to philosophically and functionally shift from performance management to performance development. In this session, you will learn how Cornerstone’s Performance Suite will help your organization transition into a culture of continuous development with a sneak peek into our roadmap highlighting key initiatives and projects.

Outcomes/Takeaways

Learn what is coming in Performance Suite, so you can prepare your organization

Sandler by Cornerstone: Sales Training Re-imagined Through a Microlearning Lens

Speakers

Alex Kirby
Director of Corporate Accounts, Sandler
Summer Salomonsen, Ed.D.
Sr. Director, Content Product, Cornerstone

Description

Sandler’s training and award-winning sales methodologies dominate the global training market. Now, picture that content reimagined in a modern, Microlearning format. The result? A world-class collection of high-quality, single-concept lessons, available in your sales team’s flow of work – available exclusively through Cornerstone. Join us to discover more about this industry-changing content subscription and how you might deploy it to drive sales success in your org.

Outcomes/Takeaways

Learn how you can build a microlearning strategy in your organization.

Industry Analyst, Elain Orler, Building a Better Recruiting Ecosystem

Speakers

Elaine Orler
CEO and Founder, Talent Function

Description

To stake out a competitive edge and be a successful talent professional, you need to understanding of the ecosystem that makes up the talent acquisition process. This includes being in tune with the latest trends and solutions available. Join Elaine Orler, CEO and Founder of Talent Function for an overview of what’s current in talent acquisition — engagement, intelligence and responsiveness – and how these elements in our HR landscape converge with each other. Elaine will share her expert insight and offer real-world examples of how organizations are leveraging innovative methods and solutions to change the way their talent professionals engage top talent. You’ll learn how the latest technology and future innovations can be used to meet candidate and employer expectations and support your demanding recruiting workload.

Outcomes/Takeaways

Understand the entire recruiting lifecycle and all components you need to consider when recruiting the right skills in your organization.

Simplifying the Recruiter Experience with Manage Candidates

Speakers

Victoria Rodriguez
Senior Training Consultant, Cornerstone
Greg Churchman
Client Success Manager, Cornerstone

Description

Join this session and learn from a Cornerstone expert how you can optimize Manage Candidates and create a more effortless recruiting process.

Outcomes/Takeaways

Learn how you can simplify your recruiting process with Cornerstone Recruiting.

Tuesday

1:45 PM to 2:30 PM

Case Study, American Express (Financial Services) Learning Strategy Delivers: A Modern Learning Experience that Supports a Culture of Learning

Speakers

Marci Paino
Director, Enterprise Learning Experiences Global Leadership & Learning, American Express

Description

In this session you will hear how American Express uses modern learning to successfully engage their employees in the digital age.

Outcomes/Takeaways

  • Learn how to take advantage of Learner home to engage your employees.
  • Understand best practices for rolling out new learning features in your organization.

The Continuous Feedback Performance Model: Is Your Organization Ready?

Speakers

Jeremy Spake
Principal, Thought Leadership and Advisory Services, Cornerstone

Description

Moving from annual performance reviews to a continuous feedback performance management model is a popular option for many organizations today. However, before implementing a continuous feedback model, companies must consider if their current culture can support such a change.

Attendees of this session explore how to assess your organization’s readiness to move to a continuous feedback performance model, and what action to take based on that assessment.

Outcomes/Takeaways

  • Learn how to assess your current state to determine if a continuous feedback model is a good fit for your organization.
  • Understand how to discern and identify success metrics and measure changes in performance.
  • Develop strategies to embrace a culture of development and to foster a culture of dialogue between employees and their managers.
  • Align your compensation processes to this model, and create new levels of employee engagement as a result.

Case Study: Sykes Assistant Services (Business Services/Call Center) Streamlining Your Recruiting Process with an Integrated Software Ecosystem

Speakers

Steve Bourgeois
Director, Talent Acquisition, Sykes Assistance Services

Description

Your recruitment process is the door to your organization and the beginning of the relationship with your employees. Make sure you get off to the right start by creating a better experience for your recruiters and candidates. In this session, you will hear how Sykes Assistant Services has streamlined their recruiting process across the software ecosystem they have created.

Outcomes/Takeaways

  • Learn how to integrate solutions to streamline your recruiting process and create a better candidate and recruiter experience.
  • Understand where your recruiting processes may be causing friction today.

Case Study, University of Tennessee (Higher Ed) Collaboration Success: How the University of Tennessee Leverages Cornerstone for Both UT Employees and External Stakeholders

Speakers

John J. Toman, Ph.D
Extension Specialist, University of Tennessee
Scott Gordy
Chief Information Officer, University of Tennessee
Kate Sowrey
Business Analyst, University of Tennessee

Description

University of Tennessee (UT) has more than 18,000 faculty and staff members with six campuses and institutes across the state of Tennessee and 8,000 external stakeholders located throughout the country. Through a “grassroots” collaborative effort comprised of three distinct units within the UT System, a solution to align and extend learning initiatives was found in Cornerstone.

In this session, UT will discuss each of the audiences and the unique trainings offered through this shared services approach to learning. UT is able to provide compliance training and professional development opportunities to UT faculty and staff members, as well as certification programs and other training services for farmers, law enforcement personnel, local and state governments, and the general public – all in one shared Cornerstone Learning platform.

Outcomes/Takeaways

Learn key tips and tricks as the University of Tennessee offers advice on how to successfully implement Cornerstone Learning for multiple audiences that are both internal and external to your organization.

The Technical Facts: How Secure is your Data in AWS?

Speakers

David Toy
Chief Information Security Officer, Cornerstone

Description

In this technical session, Cornerstone and AWS will walk through the key security points of AWS to illustrate how secure your data is in this new environment. Topics covered include data encryption at rest and in transit, as well as the end to end approach to security we are taking to protect your data.

Outcomes/Takeaways

Understand the technicalities of how your data is secured in AWS

The Future of HR

Speakers

David Price
Director, Product Management, Cornerstone

Description

Join us in learning how Cornerstone’s HR Suite will help your organization better manage employee data. We’ll dive into the vision behind what’s next so your organization can better automate manual processes, enable greater self-service, integrate with external solutions and save time in your day-to-day.

Outcomes/Takeaways

Learn about the vision and what’s coming next for the HR Suite

Using Learner Home & Playlists to Optimize Learning Experience

Speakers

Yao Wu
Training Consultant, Cornerstone
Kristy Christopher
Senior Client Success Manager, Cornerstone

Description

Join this session and learn from a Cornerstone expert how you can optimize the learning experience by maximizing Learner Home and Playlists.

Outcomes/Takeaways

Gain insights on how to optimize learner home to maximize engagement

Tuesday

3:00 PM to 3:45 PM

The Future of Modern Learning Experience

Speakers

Elvis Ha
Director, Product Management, Cornerstone

Description

An engaged learner is a productive learner. In the modern workplace, myriad distractions and priorities compete for learners’ attention. See how Cornerstone is innovating in order to create experiences within and outside of the learning platform that catches learners in the flow of work.

Outcomes/Takeaways

Understand what is coming next in our Learning Suite, with a focus on the elemental learner workflows

Industry Analyst, Sam Stern, Building a Better Employee Experience to Drive Customer Satisfaction

Speakers

Sam Stern
Principal Analyst, Forrester

Description

In this session, Forrester Principal Analyst, Sam Stern, will discuss the relationship between happy employees and happy customers and will discuss best practices for creating an employee experience program that drives retention, engagement, and customer satisfaction

Outcomes/Takeaways

Understand best practices to boost employee engagement in your organization.

Case Study: Darkenss to Light (Non-Profit) Darkness to Light Makes a Difference with Extended Enterprise

Speakers

Jennifer Hessmiller
Programs Coordinator, Darkness to Light

Description

Darkness to Light has trained over 1.7 million people in 50 states and 68 countries to better protect the children in their communities. Since becoming a CSOD client through a CSOD Foundation grant in 2013, Darkness to Light has increased engagement and expanded its’ online training curriculum.

Outcomes/Takeaways

Understand how to leverage Cornerstone Extended Enterprise to support training for your partners and clients.

Case Study, Kentucky Personnel Cabinet (State and Local Government) Uncommon Talent Management in the Commonwealth

Speakers

Robbie Perkins
Director of IT, Kentucky Personnel Cabinet

Description

Public sector is challenged with attracting and retaining talent, especially in most state governments. While many government HR agencies are still focused on compliance, talent management is still in its infancy or non existence. The Commonwealth of Kentucky’s MyPURPOSE talent management project is a story where that is changing. Come hear here how they did it and the impact these changes have made.

Outcomes/Takeaways

Learn best practices for implementing a talent management initiative in your public sector organization.

Warp Speed – Faster Data Loads

Speakers

Asher Gruber
Senior Development Manager, Cornerstone
Rod Vernes
VP, Integration, Cornerstone

Description

Take ownership of your data with our new data load platform, Edge Import. This robust, self-service solution imports data from disparate systems into Cornerstone faster than ever. In this session, you will hear how we are making improvements to speed up your implementation and what you can do to take advantage of these new changes.

Outcomes/Takeaways

  • Discover the simplicity in set up, configuration, and reuse of loads and feeds
  • See how the robust reporting and visual dashboards will help you ensure accuracy

Industry Analyst Ira Wolfe: Delivering Awesome Candidate Experience in the Age of Googlization

Speakers

Ira S. Wolfe
President and Chief Googlization Officer, Success Performance Solutions

Description

It’s time to get your “Shift” together. The wired, tired, and technology are converging. Traditional recruiting practices aren’t working. A mobile, fast, and responsive candidate experience is necessary and yet many companies continue to recruit and screen talent like it was still 1970. To win the race for talent, creating an awesome candidate experience is essential. During this presentation Recruiting in the Age of Googlization author/speaker Ira S Wolfe will guide you on a candidate’s job search and provide recruitment marketing tips and insights on how to convert more job seekers to engaged new hires.

Outcomes/Takeaways

Understand the full candidate journey and how to make improvements into your recruiting process.

Partner Session, Educe: Cross-Module Coordination: An Essential Step for a Successful Implementation

Speakers

Lauren Wittstadt
Principal, Educe Group

Description

A critical step for a successful multi-module deployment is the coordination of resources, requirements, and expectations around features that span multiple functional areas. Are the skills you are emphasizing in a job posting different from the skills you are asking your existing workforce to develop? Are the competencies assessed during the performance process tied to development items in your learning catalog? Do the teams that manage recruiting, performance, learning and other HR functions in your organization work together today? During this session, we will highlight some of the areas of the Cornerstone talent suite that require cross-module coordination as well as provide tips for creating a framework to help navigate these areas during implementation and beyond.

Outcomes/Takeaways

Learn how Educe can help you extend your Cornerstone instance.

Learning On the Go with Mobile

Speakers

Matt Campos
Manager, Release Readiness, Cornerstone
Erica Roberts
Senior Client Success Manager, Cornerstone

Description

Join this session and learn from a Cornerstone expert how you can train your workforce wherever they are and get mobile-ready.

Outcomes/Takeaways

Develop best practices for enabling your employees on-the-go.

Wednesday, June 5, 2019

Filter by Track, Role, or Interest (What are these?)

Wednesday

7:15 AM to 7:30 AM

15 Minute Meditation

Speakers

Joe Burton
CEO, Whil

Description

Join us for a 15 minute meditation in Rancho Santa Fe 1 & 2 featuring Joe Burton, CEO of Whil.

Wednesday

10:00 AM to 10:45 AM

Case Study, PWC (Business Services) Engaging Employees With The Right Content

Speakers

Alyssa Levi
Content Curation Leader, PwC
Candace Haynes
Managing Director, Learning Studio, PwC

Description

A key ingredient to engaging learners is making sure they can easily find the content they are looking for. In this session, you will hear PWC talk about the best practices they have developed for content curation.

Outcomes/Takeaways

  • Understand how to set up a curation practice that works for your organization.
  • Hear pitfalls to avoid when curating content.
  • Get ideas about how to promote new content to engage your learners.

Industry Analyst, William Tincup, Facebook Live Session with William Tincup

Speakers

William Tincup
President, RecruitingDaily
Mike Bollinger
VP, Thought Leadership & Advisory Services, Cornerstone

Description

If you’re like us, you’re amazed at children and how they use technologies like an iPad, iPhone, Chatbots and Machine Learning, etc. They are learning computing so much differently than we ever did. Well, we think it’s awesome and it also represents some interesting challenges facing us in the near term. For most, touch computing (think apps and swiping) represents a basic evolution in computing. We would have eventually gotten to the place of touching the massive monitors in front of us. But with the new technologies like AI and Machine Learning voice computing at work will be needed as we create the next revolution in people/computer interactions.

Imagine no devices, just speakers. How will HR & TA leverage technologies such as AI and Machine Learning? In recruiting, one can imagine sourcers asking the question “Please find me 10 product marketing managers that fit our values.” Viola! 10 candidates appear. Or imagine a compensation manager asking the question of the embedded AI “Who’s over-performing (check against performance management data), underpaid (check against salary data – both internal and external) and wants to relocate to London (check against internal mobility requests).” Poof 5 employees appear. No keyboards, no mice, no laptops, no bulky equipment just HR data and practitioners interacting with that data via Q&A. This isn’t flying cars stuff; it’s literally right around the corner. Machine Learning like Cornerstone is using across the platform is able to process data and make solid recommendations, soon the voice interface will leverage that to quickly deliver results. How will we as human adapt, that’s the question we want to ask.

Join William Tincup (of RecruitingDaily fame) and Mike Bollinger (less famous and works for Cornerstone) as they host this Facebook Live streaming event in front of a LIVE audience from Convergence San Diego. William and Mike will take questions from the participants in the room AND online participants, generating a “spirited discussion”, about voice computing and HR technology applications.

Outcomes/Takeaways

    Participants will learn that both Millennials and Gen Z expect a workplace that embraces some level of voice computing

A Human’s Place in the Future of Work

Speakers

Jeff Miller
AVP, Learning and Organizational Effectiveness, Cornerstone

Description

Voice-powered personal assistants. Suggestive searches. Driverless cars. These are just a few examples of how technology is already infiltrating and fundamentally changing our daily lives – and it’s just the beginning. Research suggests that automation and technological advances will impact every job and displace more than 800 million jobs by 2030. What does this mean for us? What will our “role” as humans be at work in the age of automation? Cornerstone’s AVP of Learning and Organizational Effectiveness Jeff Miller will focus on the increasing importance of understanding and appreciating human dynamics – the inner differences in people that affect how we interact with each other, leverage technology, learn, communicate, process information and experiences, and much more. In this keynote, Jeff will share practical ways in which individuals and leaders can reach their full potential and continue to add value in the future of work.

Outcomes/Takeaways

    Learn how to identify and maximize your personal portential at work

Case Study, Commvault (Technology) Maximizing Your Investment to Achieve Double Digit Increases Employee Engagement Scores

Speakers

Joe Ilvento
Chief Learning Officer, Comvault

Description

Managers today have difficult time answering a common employee question, “What specifically can I do to grow my career?” The answer many managers give is “keep doing what you are doing” or “do more of X…” leaving the employee to figure out how to make that happen due the fact the manager is unaware of what X training, coaching, support, etc., exists within the company. What if there was a way to empower the employee and the manager with a Job Profile Assessment that would provide, instantly, within minutes, an assessment of proficiency based on role, what development options are available to close any gaps to include training, on the job assignments and manager behavior-based coaching (development).

In addition, what if the tool could help someone in a junior position assess against a more senior role and craft a development plan to get there (retention)? What if the assessment could be used by those outside the role, to assess themselves to see if their skills are a fit (internal mobility, job fit)? What if the results of the assessment could suggest a personalized individual development plan and, with the click of a button, create it (learning paths)?

And finally, what if the progress of such a plan could be tracked over time seeing percentage completion and would allow and capture manager and employee check-in conversations via a chat feature that included time and date stamps? If you own or are considering the Cornerstone Performance Module, this is a must see.

Outcomes/Takeaways

  • How to maximize your LMS and Learning Content Investment.
  • Understand how to discern and identify success metrics and measure changes in performance.
  • How to develop a performance tool both managers and employees will use and genuinely appreciate.
  • Align your compensation processes to this model, and create new levels of employee engagement as a result.

Migration Approach, Technology, and Timeline for Moving to AWS

Speakers

Mike Karbushev
VP, Engineering, Cornerstone

Description

In this technical “how to session” we will talk through timelines and best practices for migrating to AWS. Topics we will cover include managing centers vs. cloud, reliability, scale on-demand. Come get best practices tips on how to prepare your organization for the upcoming move.

Outcomes/Takeaways

Learn how to prepare your organization for the upcoming migration to AWS

Maximizing The Value of Your Talent Acquisition Systems

Speakers

Rayna Roumie
Director, Product Management, Cornerstone

Description

Join us to learn how to maximize the value of your Recruiting Suite from your initial interaction with a candidate through the Recruiting process. Make a great impression on candidates, create a seamless Recruiting process for recruiters and engage your hiring team to quickly and effectively bring the right talent into your organization.

Outcomes/Takeaways

Understand how you can streamline your recrutiing process with Cornerstone Recruiting

Partner Session: DXC, The Evolution of User Experience: American Express’s Journey to Personalize and Cut Out the Noise

Speakers

Natalie Taylor
Manager, Enterprise Learning Experiences for Global Leadership & Learning, American Express
Marci Paino
Director, Enterprise Learning Experiences for Global Leadership & Learning, American Express
Craig Brassington
Director, Global Technical Delivery Services, DXC Technology

Description

Join American Express to hear about their journey to transform their user experience and deliver a personalized, intuitive talent management portal to their employees. Learn how American Express created a “UX Ecosystem” to manage their methodology and processes so they could increase employee engagement and deliver an industry-leading user experience.

Outcomes/Takeaways

    • Methods used to collect data and feedback, and apply it in a meaningful way to create a more intuitive user experience and increase employee engagement

A ‘smart’ programming approach used to personalize the user experience and cut out the noise for end users

  • Lessons learned from a 5-year user experience transformation

Leveraging Development Plans to Support a Culture of Development

Speakers

Sally Barajas
Training Consultant, Cornerstone
Rebecca Hughes
Client Success Manager, Cornerstone
Heathermarie Tudor
Senior Client Success Manager, Cornerstone

Description

Join this session and learn from a Cornerstone expert how you can enable an effortless career growth for your workforce with the recently modernized Development Plan.

Outcomes/Takeaways

Learn how to enable employee mobility, to grow and keep your internal knowledge.

Wednesday

11:00 AM to 11:45 AM

Case Study, Organic Valley (Manufactuing) How Organic Valley Built an Engaging, Sustainable Learning Culture

Speakers

Mark Schroeder
Learning Technologist, Organic Valley

Jeff Miller
AVP, Learning & Organizational Effectiveness, Cornerstone

Description

Join our real life case study to learn how a dairy manufacturing company built a learning culture from scratch. In this session, Mark Schroeder from Organic Valley, will discuss how he built scalable processes to support a rapidly growing business, while increasing confidence and efficiencies in managing compliance training and employee development.

Outcomes/Takeaways

  • Learn best practices for engaging learners in your organization.
  • Hear best practices to manage compliance across your organization.

Case Study: RSM (Financial Services) Maximizing Cornerstone Functionality in an Ever Changing Recruiting Environment

Speakers

Jordan Rosa
Talent Systems Senior Analyst, RSM

Description

RSM US LLP is the fifth largest audit, tax, and consulting firm that hires over 3000 candidates per year. In this session, RSM will share best practices for managing volumes of candidates, while maintaing an engaging experience.

Outcomes/Takeaways

  • Best practices for high volume hiring.
  • Learn how to roll out changes in your recruiting software without disruption your organization.

Case Study, Wellmark/Blue Cross/Blue Shield (Healthcare) Minute Mentoring with Social Collaboration

Speakers

Brigid Rocca
Learning Technology Consultant, Wellmark/Bluecross/Blue Shield

Description

Wellmark Blue Cross and Blue Shield took a fresh approach to mentoring – with the help of Cornerstone Connect. In this session, they will tell how this innovation came about, what it took to get it going, and the success they have had using Connect to implement an informal mentoring program to ensure their employees get the development they need.

Outcomes/Takeaways

Learn how to use social tools for quick and easy informal training in your organization.

A Look Under the Hood, Understanding Cornerstone Improvements

Speakers

James Majidian
AVP, Engineering, Cornerstone

Description

Cornerstone is always looking for new ways to improve your Cornerstone experience from speeding up data loads with our bulk learning assignment tool to additional continuous improvements under the hood. In this technical session, we will walk through some of the recent and upcoming changes to let you know what is changing, why we are moving down this path, and how your implementation is affected.

Outcomes/Takeaways

Learn how upcoming changes will impact your implementation

Develop a Microlearning Strategy to Drive Business Impact

Speakers

Summer Salomonsen, Ed.D.
Sr. Director Content Services, Cornerstone

Description

In the midst of changing workplace dynamics, it can be challenging to correctly identify learning gaps and architect impactful programs that drive business impact. A microlearning strategy is purpose-built for this task. In this session, you’ll learn the three steps to create and implement a Microlearning strategy and deep-dive into seven areas of resulting business impact.

Outcomes/Takeaways

Understand why you need a Microlearning strategy and how to build a successful one.

Partner Session, Alight, How to Be Sure You Are Getting the Most From Your Cornerstone Investment

Speakers

Alight

Description

A lot has happened since you went live. Your business needs change and evolve, new administrators are using the system and end user expectations continue to increase. All the while Cornerstone releases new updates. It can be a challenge to keep up – but the trade-off can be worse. In this session you will learn how regularly assessing your portal helps you be sure you are fully taking advantage of the system to support your business and that you are getting the most from your Cornerstone investment. Hint: it is not just about configuration.

Tracking Planned or Unplanned Gathered Learning Experiences From Any Device Using Express Class

Speakers

Yao Wu
Training Consultant, Cornerstone
Debbie Tatu
Senior Client Success Manager, Cornerstone

Description

Join this session and learn from a Cornerstone expert how you can quickly and easily document and give transcript credit for planned or unplanned learning on any device with Express Class.

Outcomes/Takeaways

Learn best practices for tracking unplanned training.

Wednesday

1:00 PM to 1:45 PM

The Future of Modern Content

Speakers

Josh Schwede
VP, Content Services, Cornerstone
Summer Salomonsen, Ed.D.
Sr. Director Content Services, Cornerstone

Description

The workplace learning market has evolved. Personalized, curated experiences have replaced giant content marketplaces and libraries. In this session, hear from the leaders behind Cornerstone Content on the evolution of our Content business. We’ll share the secret sauce behind our curated content subscriptions, as well as provide insight into our rolling roadmap, all designed to evolve as quickly as your people.

Outcomes/Takeaways

Understand how to create a content experience that will engage your employees.

Partner, Whil, Emotional Intelligence: Your New Competitive Advantage Workshop (Part 1)

Speakers

Joe Burton
CEO, Whil

Description

Fast Company calls emotional intelligence (EQ) the “must have skills for modern professionals” – yet many are too stressed to know where to start. Join Joe Burton, Founder & CEO of Whil (CSOD’s new content partner) for this fun workshop. Learn the foundational practices for mindfulness and emotional intelligence skills for yourself – and how to develop a culture of wellbeing, EQ and sustainable performance in your company.

Outcomes/Takeaways

Attendees receive 2 hours of SHRM CE credit, an autographed copy of Creating Mindful Leaders, a “Mindful Leader” certification on LinkedIn, and one year free access to Whil’s award-winning solution covering 12 aspects of wellbeing.

Case Study: SiteOne (Retail/Supply Chain) Cross the Badging Bridge to Success - How to Achieve Double Digit Increases Employee Engagement Scores

Speakers

Melissa Forte
Manager, Talent & Org. Development, SiteOne

Description

Intrigued by the prospect of using badges in Cornerstone, but not sure where to begin? In this session, SiteOne landscape supplies will highlight ways to use badging that extend past the Learning enterprise to take your company’s success to new heights!

Outcomes/Takeaways

Learn how to use social connections to create engagement and provide a great employee experience.

Case Study, Total Systems (Financial Services) Transforming Talent Management at TSYS

Speakers

Monica Ojendyk
SVP, Global Talent Management, Total Systems (TSYS)

Description

Typically, no one looks forward to a system conversion. They are notoriously incredibly difficult, stressful, not to mention a ton of work for the team. TSYS tells the story of their implementation to Cornerstone and shares the expected and unexpected outcomes they have achieved for their organization.

Outcomes/Takeaways

Learn alternative ways to group data and functions together to provide a great team experience.

The Future of Edge: Extending Your Ecosystem

Speakers

Veni Garg
Sr. Manager, Product Management, Cornerstone

Description

Drive greater value from Cornerstone for your organization by connecting your talent management technology ecosystem using Cornerstone Edge. Come see the improvements we’re making in Edge and learn how you can easliy extend Cornerstone through the four different Edge options: Integrations, Connectors, APIs, and File-Based Imports.

Outcomes/Takeaways

Learn about the exciting additions to Cornerstone Edge aimed to provide a delightful integration experience

Building Leadership by Embracing the Human Side of Work

Speakers

Kimberly Cassady
Chief Talent Officer, Cornerstone
Jeff Miller
AVP, Learning and Organizational Effectiveness, Cornerstone

Description

Healthy impactful leadership communication enables managers to be more effective and leads to better employee engagement and retention. In this session, you will learn how to create a learning curriculum that teaches your employees to recognize patterns and opportunities to better understand how to communicate and motivate with each other.

Outcomes/Takeaways

Understand how to implement a learning program to improve communication across your organization

Industry Analyst, William Tincup,The Difference Between Recruiting Millenials and Gen Z

Speakers

William Tincup
President, RecruitingDaily

Description

Think of millennials as Machu Picchu and Gen Z as the Taj Mahal. Both are awesome. Really awesome actually! Yet both could not be more different from one another. The similarities and differences between these two fantastic generations at work is what this session will explore.

When we recruit millennials (oldest being 38), we have a bag of tricks, tactics, and strategies that kind of work for us but with the oldest of Gen Z being 23, we’re not ready to recruit this generation. None of us are ready. So, as any great tourist would, we’re going to prepare for the journey. The session will include a review of what’s currently working with recruiting both generations.

Outcomes/Takeaways

  • Session attendees will learn what Gen Z cares about and doesn’t care about when it comes to work/workplace
  • Session attendees will learn how to effectively recruit both generations

Using Reporting 2.0 to Manage Learning Activity

Speakers

Anthony Bediones
Training Consultant, Cornerstone
Debbie Tatu
Senior Client Success Manager, Cornerstone

Description

Join this session and learn from a Cornerstone expert how you can make better data-driven learning decisions with Reporting 2.0.

Outcomes/Takeaways

Learn how to use Reporting 2.0 to make better data driven decisions.

Wednesday

2:15 PM to 3:00 PM

The Future of Modern Learning Administration

Speakers

Rich Headley
Manager, Product Management, Cornerstone

Description

Regardless of industry, organizations governed by regulations and safety policies need to ensure that the right people get assigned the right version of the right training, at the right time, with an accurate audit trail, at scale. Gain a better understanding of how Cornerstone has been evolving to effectively automate compliance management in the learning platform.

Outcomes/Takeaways

Understand what has recently changed and what is still to come from Cornerstone’s Learning Management Systen with emphasis on compliance scalability.

Partner Whil, Emotional Intelligence: Your New Competitive Advantage Workshop (Part 2)

Speakers

Joe Burton
CEO, Whil

Description

Fast Company calls emotional intelligence (EQ) the “must have skills for modern professionals” – yet many are too stressed to know where to start. Join Joe Burton, Founder & CEO of Whil (CSOD’s new content partner) for this fun workshop. Learn the foundational practices for mindfulness and emotional intelligence skills for yourself – and how to develop a culture of wellbeing, EQ and sustainable performance in your company.

Outcomes/Takeaways

Attendees receive 2 hours of SHRM CE credit, an autographed copy of Creating Mindful Leaders, a “Mindful Leader” certification on LinkedIn, and one year free access to Whil’s award-winning solution covering 12 aspects of wellbeing.

Case Study, County of Orange (State and Local Government) Converting Cynics and Naysayers: Change Management and Evaluation Strategies that Seal the Deal

Speakers

Jamie Crews
Sr. Manager, Organizational Development, County of Orange

Description

Everything was going great – until it wasn’t. Learn how the County of Orange’s change management strategy saved them in the 11th hour when an unlikely group of cynics and naysayers became their biggest champions and advocates. Faced with a labyrinth of impossible challenges, the team’s change management strategies and evaluation methodologies enabled them to implement the County’s first talent management system. This was the first critical move to begin shifting culture and empowering a generation of public servants to be their best so they can give their best. This session is perfect for new or prospective clients thinking about their first steps, as well as experienced pros looking to formalize evaluation or reinvigorate stakeholder engagement. Travel home with ideas to support your change management efforts and tools and templates to create a powerful evaluation plan to showcase your great work.

Outcomes/Takeaways

    Session attendees will walk away with insights to support their own change management efforts and specific strategies for developing evaluation plans. Specific examples and templates will be provided to attendees for their use. This session is ideal for new or prospective clients to guide change management and evaluation strategies; as well as existing clients who are looking to formalize their evaluation planning efforts or reinvigorate change management efforts.

AWS Security – Protecting your World – How Reliable is AWS

Speakers

Mark Goldin
CTO, Cornerstone
Pratik Savai
SVP, Engineering, Cornerstone

Description

In this session, you will hear Cornerstone’s CTO, Mark Goldin and SVP of Engineering, Pratik Savai, discuss the reliability, scalability, and ongoing optimizations of our AWS implementation. Come hear how we are continually making improvements to improve the security, production resilience, and delivery of our software for our clients and partners.

Outcomes/Takeaways

Understand the business benefits the move to AWS provides your organization

Ventura County Fire Dept: (State and Local Government) Cultivating a Positive User Experience

Speakers

Kelly D. White
Assistant Chief, Administrative Services Bureau, Ventura County Fire Department
Ed Spafford
Training Battalion Chief, Ventura County Fire Department
Quane Huff
Cornerstone Administrator, Ventura County Fire Department

Description

Ventura County Fire Department (VCFD) focuses on creating a positive user experience to drive adoption of Cornerstone Learning and Performance Suites. In this session, you will find out how VCFD uses custom pages and “Learner Home” to increase engagement across 33 fire stations, four off-site locations and with more than 650 employees. Cornerstone Connect gave VCFD the ability to “go digital,” saving time and money while connecting remote teams and enhancing accessibility any time of day. In the last year, VCFD completed more than 209,000 training hours and created nearly 9,000 ad hoc training sessions through Cornerstone. In the coming year, VCFD will expand its growing resource library of on-the-job training sessions, offer more express classes, update workflows, and enhance internal communications with its members.

Increasing engagement and creating a better user experience, is a sum of all of the individual parts. We will share our strategies and best practices that helped enable VCFD to turn our portal from a place employees had to go; to a place everyone wants to go!

Outcomes/Takeaways

Learn how we encourage employees and managers to complete important learning and performance tasks through our welcome page design and collaborative approach to learning.

Using Reporting 2.0 to Measure Employee Potential

Speakers

Anthony Bediones
Training Consultant, Cornerstone
Debbie Tatu
Senior Client Success Manager, Cornerstone

Description

Join this session and learn from a Cornerstone expert how you better assess employee potential with Reporting 2.0.

Outcomes/Takeaways

Learn how to use Reporting 2.0 to make better data driven decisions.

Session Tracks

Industries

In this track, we will highlight best practices in talent management for key industries, such as: Healthcare, Finance, Manufacturing, Government, Education, Higher Education, and Retail.

Learning & Content

In these sessions, you will learn best practices for engaging your employee with learning and fresh modern content.

Product Training

Attend these training sessions and learn how to create powerful content, generate custom reports, and cultivate a culture of continuous learning.

HRIT: Science of HCM

These sessions will help you learn the science behind our Cornerstone products and key technical trends in the industry.

Talent

These sessions include topics ranging from best practices for creating the optimal employee experience to key trends in talent management.

Sessions by Role

 

Administrator

Learn how to get the most out of using custom welcome pages, managing security roles, designing video courses and automating your learning deployments. Presenters will share best practices for administering the Cornerstone solution.

Business Process Owner

These sessions will show you how to best leverage Cornerstone’s
solutions and ensure employees are developing the skills they need to
succeed. Learn how to exercise leadership in critical talent initiatives,
such as managing, developing and retaining talent.

Executive

These sessions will focus on leadership best practices, idea incubation and real-life examples of leading change.

New Client

During these sessions, you will learn implementation and change management best practices, as well as the latest in Cornerstone’s commitment to support and service. Hear from experienced clients about how to prepare your organization for a talent management solution, including industry-leading practices in people, process and technology.

IT

For the more technically inclined, gain a better understanding of what’s under the hood of the Cornerstone suite and what the company is doing to help you maximize your technology investments. Topic areas range from data privacy and security, Big Data, and machine learning, to workforce analytics, tech integrations, the Cornerstone development cycle and more.

Sessions by Interest

Business Case

Looking to build a business case for additional solutions or services? Attend these sessions to gain tips for creating more value in your organization.

Business Impact

Attend these sessions to learn more about specific ways to realize meaningful business impact from your engagement with Cornerstone. While no two organizations approach this issue in the same way, this track will give you tried-and-tested approaches to maximizing the impact of your TM strategies on your specific lines of business.

Product Adoption

Sessions include topics ranging from collaborative learning to predictive analytics. You will walk away with best practices for increasing user adoption in your organization.

Process Design

Created for the more advanced Cornerstone user, these sessions will provide a deep-dive into several client portals, providing examples of challenges and best practice solutions.

Technology

The technology track is a great way to learn more about the Cornerstone software development lifecycle, data integrations and SSO secrets.