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Tuesday, May 18th – 8:30 am – 9:00 am, Starlight Ballroom
Welcome and Cornerstone’s Focus on Client Success
Frank Ricciardi, VP of Global Account Services, Cornerstone OnDemand
Tuesday, May 18th – 9:00 am – 9:50 am, Starlight Ballroom
CEO Address
Adam Miller, CEO, Cornerstone OnDemand
Tuesday, May 18th – 11:00 am – 11:50 am, Starlight Ballroom
Talent on Demand: Managing Employees and Development in an Uncertain Age
Peter Cappelli, George W. Taylor Professor of Management at The Wharton School and Director of Wharton’s Center for Human Resources
In this session, we will consider the challenge of uncertainty as it affects the management of talent and specifically learning functions. We borrow tools from supply chain management in order to see how to manage uncertainty and make investments in employees in a cost-effective manner. Finally, we will examine the challenge of structuring career paths inside organizations and see how doing so successfully can enhance development, retention, and motivation.
Tuesday, May 18th – 1:30 pm – 2:30 pm, Starlight Ballroom
Thought Leader Panel - Real World Talent Management Solutions in “Built-to-Last” Organizations
Moderated by: Peter Cappelli, George W. Taylor Professor of Management at The Wharton School
Panelists: Molly Anderson, Director, Talent at Deloitte Services LP
Josh Bersin, CEO of Bersin & Associates
Jason Corsello, Vice President of the Knowledge Infusion Center of Excellence, Knowledge Infusion
More and more organizations around the globe are realizing that a strategic approach to talent management has real and sustainable impact on business. Hear from leading business and talent management thought leaders about what “built to last” organizations are doing right, and how you can apply real world solutions that best align with your company’s talent and organizational scenarios.
Wednesday, May 19th – 11:00 am – 12:00 pm, Starlight Ballroom
The Modern Day HR Professional: Agents for Social Change
Karen Baker, Secretary of Service and Volunteering, State of California
Aaron Hurst, CEO, Taproot Foundation
Wednesday, May 19th – 2:30 pm – 4:30 pm, Starlight Ballroom
Voice of the Client: 2010 – 2011 Product Roadmap Highlights
Reyhan Jhaver, Director of Product Management, Cornerstone
Adam Miller, CEO, Cornerstone
Tuesday, May 18th – 10:00 am – 10:50 am, Room Wilshire I    
Why Learning is Essential for Effective Talent Management
Julie Curtin, Director of Global Learning, Kelly Services, Inc.
When Kelly Services’ global learning team decided to replace its outdated LMS, they saw a bigger opportunity to collaborate with HR and take an integrated approach to managing and developing the organization’s workforce. Establishing integrated HR strategies, aligning them with Kelly’s broader business goals and deploying Cornerstone’s comprehensive software suite has paid off for the company – helping to increase time-to-productivity for new employees, improving retention rates, and making it easier to identify and develop high performers and future leaders. Julie Curtin will share insight into the different areas where learning and talent management intersect at Kelly Services – from onboarding and performance management, to succession planning – and how this approach can increase the impact of HR on a company’s bottom line.
Tuesday, May 18th – 10:00 am – 10:50 am, Wilshire II 
References in a Round - Gain First Hand Insight into How Clients are Using Cornerstone Solutions
Scott Weinrobe, Senior eLearning Consultant, Legacy Health
Justin Dunn, Head of Group Learning & Development, RSA
Robin Renschen, Director of Training, McCarthy Building Companies
Atish J Gonsalves, Learning Solutions Officer, United Nations High Commissioner for Refugees (UNHCR)
Are you attending Convergence as a prospective client and looking for insight into how Cornerstone can transform your organization’s talent management strategy? This session will give you the chance to talk 1:1 with Cornerstone clients, representing a cross section of industries and sizes. This is a great opportunity to ask current clients questions about implementation, user adoption, ROI and their experiences in working with Cornerstone.
Tuesday, May 18th – 10:00 am – 10:50 am, Wilshire III 
Cost Effective Ways to Measure and Track Compliance
Dylan Stokes, Compliance Director, Barclays Capital
In an organization where producing and distributing regulatory information is essential, it is equally essential to be able to do this in a cost effective manner. In this session, Dylan Stokes explores how Barclays Capital has used mobile learning to respond rapidly to regulatory demands and provide a cost effective platform for the future. He delivers content to thousands of users on their mobile phones, enabling them to keep up-to-speed and fully compliant wherever they are.
Tuesday, May 18th – 10:00 am – 10:50 am, Room Wilshire IV 
Introductory Level Training Workshop – LMS
Cornerstone Education Services
Intended for clients that are new to Cornerstone or interested in new products and solutions. During this interactive session, members of the Cornerstone Education Services team will demo Cornerstone’s Learning Management System capabilities from the end-user and manager perspective and answer your questions.
Tuesday, May 18th – 2:40 pm – 3:30 pm, Room Wilshire I 
Using Cornerstone to Support a Performance Driven Culture
Jolene Holten, Head of Organisational Development, Travelex Global Business Payments
Jayne Oates, HR Director, Travelex Global Business Payments
How do you ensure that organizational goals are cascaded to every employee? Are individual objectives aligned to your organization’s business strategy? How many employees have not set goals? How many employees in the business are on track or behind in achieving their goals? Many online performance reviews are nothing more than an electronic copy of a paper based form – this session provides insight as to how Travelex used Cornerstone to support the alignment and integration of a performance driven culture.
Tuesday, May 18th – 2:40 pm – 3:30 pm, Room Wilshire II 
Embracing Informal Learning: Educational Portals for the Extended Enterprise
Judy Albers, Director of Client Management and learning strategist, Intrepid Learning Solutions
Organizations that survive and thrive can no longer just provide a product. They need to provide a relationship that enhances and extends their partners’ and customers’ experiences. Education is a central component of that experience. This presentation will explore how to take Cornerstone’s Extended Enterprise capabilities and create a portal on par with consumer Web sites. Learn how to deliver not just formal training, but also smart, creative, actionable content in smaller chunks. We will help you compete with the various demands for your customers’ time and elevate your status as a trusted advisor.
Tuesday, May 18th – 2:40 pm – 3:30 pm, Wilshire III 
Tips and Tricks for Reporting and Analytics
Kate Fischer, Program Manager, Learning & Development, MasterCard Worldwide
Looking to run custom reports that give you visibility into what employees are completing, or the transcript reports by region and by year? This session will give you an inside look into how MasterCard Worldwide generates Enterprise Training, User, and Transcript Custom Reports. Kate Fischer, Program Manager, Learning & Development, will demonstrate how to get specific information out of your learning management system, how to run reports, and some ways to help you utilize the Analytics module. Kate will also answer your common reporting questions.
Tuesday, May 18th – 2:40 pm – 3:30 pm, Room Wilshire IV 
Advanced Level Training Workshop – Curricula
Cornerstone Education Services
Intended for the experienced administrator that is looking for answers to those tough questions or complex scenarios. During this session, Cornerstone experts will answer your questions, discussing case studies and best practices regarding advanced use of ILT functionality.
Tuesday, May 18th – 4:00 pm – 4:50 pm, Wilshire I 
Leverage Social Networking for Informal Learning
Wendie Whelan, Manager HRMS – Talent Development, Advantage Sales and Marketing
When Advantage Sales & Marketing’s HR team decided to pilot Cornerstone Connect as part of a sales management training course, there were no set expectations or pre-determined success metrics. Two weeks, 21 blog posts, 45 comments and 800 views later, the value of informal learning as part of a traditional learning strategy began to reveal itself. In this session, Wendie Whelan, Manager, HRMS – Talent Development for Advantage Sales & Marketing will discuss the company’s decision to incorporate social networking tools into its learning strategy, lessons learned along the way and what you need to know to build a business case and ensure success with your social learning initiatives.
Tuesday, May 18th – 4:00 pm – 4:50 pm, Wilshire II 
New Content Solutions For your E-Learning Initiatives
Andrew Hahn, Head of Content Services, Cornerstone
Cornerstone’s innovative Content solutions and best-in-class content partners are designed to help our clients achieve their corporate e-learning objectives. In this session you will learn how to simplify and consolidate your e-learning solutions and increase the ROI of your e-learning initiatives. You will get an overview of our global content partnerships for 2010.
Tuesday, May 18th – 4:00 pm – 4:50 pm, Wilshire III 
How Kaplan Higher Education Increased User Adoption and Engagement
Beverly Clampett, Vice President, Talent Development, Kaplan Higher Education
Cecilia Fernandez, LMS Director, Kaplan Higher Education
During this presentation, Kaplan will share their phenomenal adoption rate of the Cornerstone LMS. In the first two months after initial implementation, over 40% of all employees had already accessed the system, with most engaging in training, and that number continues to grow. Kaplan will discuss their LMS deployment strategy, marketing and communication approach for change management, and support process.
Tuesday, May 18th – 4:00 pm – 4:50 pm, Wilshire IV 
Introductory Level Training Workshop – Performance
Cornerstone Education Services
Intended for clients that are new to Cornerstone or interested in new products and solutions. During this session, members from the Cornerstone Education Services team will demo Cornerstone’s Performance Management System capabilities from the end-user and manager perspective and take answer your questions.
Tuesday, May 18th – 5:00 pm – 5:50 pm, Wilshire I 
How Education Plays a Critical Role When Organizations Merge
Kim Logwood, Manager, Training Systems, CenturyLink
In this session, we will discuss how Cornerstone’s Learning Management Solution played a pivotal role in educating employees during a merger. Learn how key training initiatives were supported effectively and efficiently as new systems and processes were implemented across the combined enterprises. You will also hear how new users were able quickly acclimated to the Cornerstone LMS.
Tuesday, May 18th – 5:00 pm – 5:50 pm, Wilshire II 
Designing Learning that Motivates Employees
Karen Bonn, Director Tools and Technology, ADP National Account Services
Attend this session to learn best practices for creating an engaging and compelling education program that will help your organization train and motivate your employees.
Tuesday, May 18th – 5:00 pm – 5:50 pm, Wilshire III 
Five Tips for a Successful Global Implementation in Six Months or Less
Kirsten Helvey, Vice President of Consulting Services, Cornerstone
After months of vendor RFPs and product demos, your organization decides to invest in Cornerstone’s software to support your learning and talent management initiatives. So what happens next? Kirsten Helvey, VP of Cornerstone’s Consulting Services, will share her five key tips for what every organization should do to ensure a productive, successful and swift implementation.
Tuesday, May 18th – 5:00 pm – 5:50 pm, Wilshire IV 
Advanced Level Training Workshop – Performance Reviews & Competencies
Cornerstone Education Services
Intended for the experienced administrator that is looking for answers to those tough questions or complex scenarios. During this session, Cornerstone experts will answer your questions and share best practices about Performance Reviews and Competencies.
Wednesday, May 19th – 9:00 am – 9:50 am, Wilshire I  
Gaining Strategic Advantage through Competency-Based Management
Suzanne Simpson, President, HRSG
Having the right talent in the right place at the right time is one of the key challenges and requirements for success in this fast-paced global economy. This session will provide an overview of competency-based management and how it supports organizations in achieving their strategic business goals.
Wednesday, May 19th – 9:00 am – 9:50 am, Wilshire II 
The For-Profit Business Training Model
Clare D. Marsch, Vice-President, Learning Solutions, American Bankers Association
April Faulk, Senior Director of Elearning Technology, American Bankers Association
Anna M. Phipps, Senior Director, eLearning Operations, American Bankers Association
The American Bankers Association (ABA) is providing targeted, cost-effective training to an extended network of over 2,300 member banks and 45 channel partners, while at the same time generating revenue from these training programs. This presentation will provide an overview of ABA’s e-learning business which delivers an extensive library of compliance and professional skills training courses to over 125,000 banking personnel. The ABA will show how they utilize Cornerstone’s e-commerce functionality to both enable partner channels and to capture individual student registrations.
Wednesday, May 19th – 9:00 am – 9:50 am, Wilshire III  
Transforming Development at MetLife
Brett R. Buzby, Practice Development Group, MetLife
Brian J. Finn, Practice Development Group, MetLife
Melissa Gibbons, Practice Development Group, MetLife
Wednesday, May 19th – 9:00 am – 9:50 am, Wilshire IV  
Introductory Level Training Workshop – Extended Enterprise & Connect
Cornerstone Education Services
Intended for clients that are new to Cornerstone or interested in new products and solutions. During this session, members from the Cornerstone Education Services team will demo Cornerstone’s Extended Enterprise and Connect Solution capabilities and functionality from the end-user and manager perspective and answer your questions.
Wednesday, May 19th – 10:00 am – 10:50 am, Wilshire I  
Blended Learning Strategies: Creative Solutions for Training & Developing Today’s Workforce
Sally Tilstra, Learning Technology Manager, Sanford Health
Sanford Health is committed to providing its patients with the highest quality in patient care. Core to helping Sanford Health provide its patients with the highest quality in care is the organization’s learning and development initiatives. Sally Tilstra and her team are responsible for training and certifying a distributed workforce of 14,000 active learners across 128 clinics and satellite clinics and 23 hospitals in the Midwest. Training and certification on this large of scale requires a blended learning approach, combining traditional in-classroom training with self-service eLearning and collaborative learning via social networking tools. In this session, Sally will share insight into Sanford Health’s unique blended learning strategy, the impact the program has had on the organization and its workforce, and tips for executing a successful blended learning program in your organization.
Wednesday, May 19th – 10:00 am – 10:50 am, Wilshire II  
Best Practices for Designing a Performance Management Process
Carol Hamblin, Project Manager, General Physics
The goal of a performance management system is to improve employee performance and, ultimately, the productivity of your business. For it to be effective, the selection, implementation, and acceptance of a performance management system is critical to your organization. This presentation will discuss the best practices for creating a performance management process that supports the goals of your organization.
Wednesday, May 19th – 10:00 am – 10:50 am, Wilshire III 
Increasing Talent Readiness Across an Extended Enterprise of Retail Stores
Katie Stangel Training Manager, True Value University, True Value
True Value Company, one of the world's largest hardware co-operatives, is comprised of 5,000 retail hardware stores. The stores are independently owned and operated. This creates many unique challenges within the business and in learning and development because the store owners decide whether or not to participate in training programs. Attend this session to learn how True Value University overcomes these challenges by creating a consistent customer experience with the retailers and helping each True Value store be the best hardware store in town.
Wednesday, May 19th – 10:00 am – 10:50 am, Wilshire IV
Advanced Level Training Workshop – Welcome Page Design
Cornerstone Education Services
Intended for the experienced administrator that is looking for answers to those tough questions or complex scenarios. During this session, Cornerstone experts will answer your questions and share best practices about advanced design of Welcome Pages.
Wednesday, May 19th – 1:30 pm – 2:20 pm, Wilshire II 
Improving Operational Efficiency with Performance Management
Beverley Hinson, Director of Organizational Development and Training, Butterball
In 2008, Butterball’s HR team decided to establish a consistent performance review process for its 800 employees. And key to this strategy was investing in a new technology solution – one that could automate and simplify key performance management processes and help to ensure a coherent and credible approach across the company. Two years later, Butterball is now able to identify its high potential employees, evaluate the impact of high and low performers on plant operations, and proactively address performance issues with development plans and other solutions. During this session, Beverly Hinson, Director of Organizational Development and Training, will provide insight into Butterball’s performance management strategy and the positive impact the initiative is having on the organization’s employees, management and business.
Wednesday, May 19th – 1:30 pm – 2:20 pm, Wilshire III 
Future-Proofing your Learning Content
Mark Hellinger, President and CEO, Xyleme, Inc
Xyleme LCMS is an open and standards-based LCMS that integrates with Cornerstone Talent and Learning Management solutions. In this session, learn how Xyleme’s 100% XML-based solution protects your training investment through content that is effortlessly repurposed across any delivery format, rapidly assembled into new learning products and ready for tomorrow’s technologies.
Wednesday, May 19th – 1:30 pm – 2:20 pm, Wilshire IV
Introductory Level Training Workshop – Succession
Cornerstone Education Services
Intended for clients that are new to Cornerstone or interested in new products and solutions. During this session, members from the Cornerstone Education Services team will demo Cornerstone’s Succession Management functionality from an end user and manager perspective and take your questions. |
